Contact IrishSim
IrishSim is run by one person and answers by email. For a wrong price, an out-of-date rule or a broken link, write to hello@irishsim.com. For anything about your own mobile account, contact your provider: IrishSim has no access to any account and cannot help with SIMs, payments or transfers.
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Corrections and suggestions
Email hello@irishsim.com. Say which page and what is wrong, and include a link to the source if you have one: a provider's page, terms or a ComReg document. Corrections are checked and published with a new date. Suggestions for pages or providers to add are welcome too.
Help with your Lidl Connect account
Contact Lidl Connect customer care: the chatbot in the Lidl Plus app, +353 1 9203010, or customer.services@lidl.ie. Lidl's help centre is at customer-service.lidl.ie ↗. For another provider, use its own customer care; each provider page here links to its code of practice.
Complaints about a provider
Complain to the provider first. If that does not resolve it, the regulator ComReg can help: see ComReg consumer care ↗. IrishSim cannot take complaints about providers, but our switching guide sets out your rights.